Privacy Policy

Last Updated: July 7, 2026

At Inreacho (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

By using https://inreacho.com, you agree to the practices described in this Privacy Policy.

1. Who We Are

Company: Inreacho

Website: https://inreacho.com

Inreacho develops AI-powered receptionist software that helps businesses answer calls, book appointments, capture leads, and automate customer communication.

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: hello@inreacho.com

2. Information We Collect

We only collect information necessary to provide our services and improve your experience.

This may include:

Full name
Company name
Email address
Phone number
Information submitted through contact forms
Appointment requests
Messages you send us
Website usage information
Browser type
Device information
IP address
Cookie data

If you become a customer, we may also collect information necessary to provide and support our AI receptionist services.

3. How We Use Your Information

We use your information to:

Respond to enquiries
Schedule demonstrations and meetings
Provide AI receptionist services
Configure and improve your AI assistant
Deliver customer support
Improve our website
Monitor website performance
Detect fraud and security threats
Comply with legal obligations

We do not sell your personal information.

4. AI Receptionist Data

When using our AI receptionist services, telephone conversations may be processed to provide requested services, including:

Answering incoming calls
Booking appointments
Capturing leads
Providing customer support
Routing calls
Generating conversation summaries
Improving AI performance

Depending on how our customers configure the service, calls may be recorded or transcribed.

The customer using our software is responsible for informing callers when required by applicable law.

5. Cookies

Our website uses cookies to improve user experience and website performance.

Cookies may be used to:

Remember preferences
Improve website functionality
Measure website traffic
Analyse visitor behaviour
Support marketing campaigns (where applicable)

You can disable cookies through your browser settings.

6. Analytics

We may use analytics tools to understand how visitors use our website.

These tools may collect information such as:

Pages visited
Time spent on the website
Device type
Browser type
Country
Referral source

Analytics information is used solely to improve our services.

7. Third-Party Services

We may use trusted third-party providers to operate our business, including services for:

Website hosting
Email communication
Customer relationship management (CRM)
Payment processing
Analytics
AI infrastructure
Cloud hosting
Appointment scheduling

These providers process data only as necessary to deliver their services and are required to protect your information.

8. Data Security

We implement appropriate technical and organisational security measures designed to protect personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

While no online system can guarantee absolute security, we continuously work to protect your information.

9. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Fulfil contractual obligations
Resolve disputes
Comply with legal requirements

When information is no longer needed, it is securely deleted or anonymised.

10. International Data Transfers

Depending on the services we use, your information may be processed outside your country of residence.

Where required, we implement appropriate safeguards to protect personal data in accordance with applicable privacy laws.

11. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent where processing is based on consent

To exercise these rights, contact us using the details below.

12. Children’s Privacy

Our services are intended for businesses and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Inreacho

Website: https://inreacho.com

Email: hello@inreacho.com